Property managers
Ray White Taylors Lakes
The trade team behind Ray White Taylors Lakes’ rental portfolio.
Gen Z has completed more than 2,000 jobs for Ray White Taylors Lakes, handling the electrical, safety and maintenance work across the rental properties its property managers look after.
- Client
- Ray White Taylors Lakes
- Sector
- Residential property management
- Services
- Safety checks, electrical, lighting, appliance faults, general maintenance
- Scale
- 2,000+ completed jobs
In short
More than 2,000 completed jobs, one contact for every trade, and property managers who can answer an owner’s question from the portal instead of a phone call.
The brief
Property managers need work orders actioned without chasing: tenant contacted, access arranged, job done and a report back for the owner. Safety checks, electrical faults, lighting and appliance problems all arrive in the same inbox and all need the same follow-through.
What Gen Z does
Receives the work order, contacts the tenant and books the visit, completes the check or repair, and reports back with findings and photos through the client portal. Where the fix is not obvious, Gen Z investigates first. On one oven job the circuit was repaired and the oven tested for 30 minutes before sign-off. On a lighting call-out, two downlights reported as failed were checked and found to be working, so no replacement was needed.
The result
More than 2,000 completed jobs, one contact for every trade, and property managers who can answer an owner’s question from the portal instead of a phone call.
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